How will customer experience change in 2024? The key to change seen in “Top 10 CX trend predictions”
2024年に顧客体験はどう変わる？ 「CXトレンド予測トップ10」に見る 変革の鍵
現代のビジネスにおいてCX向上に注力すべきことの重要性はもはや言うまでもない。 ただ、CXにおけるトレンドの移り変わりは激しい。2024年に主流になると…
https://wp.techtarget.itmedia.co.jp/contents/81951
How will customer experience change in 2024? The key to change seen in “Top 10 CX trend predictions”
It goes without saying that it is important to focus on improving CX in modern business. However, trends in CX change rapidly. If it becomes mainstream in 2024…
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